The Power of Retail

We’ve been wanting to go to the Mocha’s that has opened in Lokhandwala for quite a while and today we finally made it. I’ve been to the Mocha’s in Churchgate and Juhu beach and have liked both of them, so my expectations for this branch of Mocha’s were quite high. Unfortunately, it did not meet my expectations at all, and looked rather shabby for a place that has opened up in january this year (or maybe december last year).

The seating arrangement was quite wonky and very illogical, with most seats not even having a backrest, and the chairs that did were missing cushions so it made it very uncomfortable to sit on. The cane tables were closed all the way till the floor, so there was no place to keep one’s feet, the  fabric was torn in several places, the plants were in a sad state of affairs, there were no fans, and no lights on even though it was dark and rainy……the list could go on and on actually.

We had two shakes whcih were very good (rocky road shake and dutch truffle shake), but the chocolate avalanche jr was a dissapointment as it was too dry and blah and no comparison to the one we usually have at the Juhu beach outlet. Do hope the management makes some changes, since they are damaging the name and reputation of the company that has become of the well loved brands of the city.